Terms of service
Terms & Conditions
Welcome to Tellenkart. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
1. Account Terms
- You must provide accurate and complete information when creating an account or placing an order
- You are responsible for maintaining the confidentiality of your account and any activities under it
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion
2. Pricing and Payment
- All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice
- We accept payments through secure third-party payment gateways
- You agree to provide current, complete, and accurate purchase and account information
- In case of payment failure, the order will not be processed
3. Product Descriptions
- We strive to ensure that all product descriptions, images, and details are accurate
- However, we do not guarantee that all information is error-free, complete, or current
- Colors and appearance of products may vary slightly due to screen settings
4. Order Acceptance
- Placing an order does not guarantee acceptance
- We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud
- Once an order is confirmed, you will receive an order confirmation via email or SMS
5. Shipping and Delivery
- Orders are processed within 1–2 business days
- Delivery timelines may vary depending on location and external factors
- We are not responsible for delays caused by courier services or unforeseen circumstances
6. Returns and Refunds
- Returns and refunds are subject to our Return & Refund Policy
- Customers must follow the guidelines mentioned in the policy to be eligible for returns or refunds
- We reserve the right to deny returns that do not meet our policy conditions
7. Prohibited Uses
You agree not to use our website:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe upon our intellectual property rights
- To transmit harmful code or spam
- To attempt to gain unauthorized access to our systems
8. Limitation of Liability
- Tellenkart shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products
- We do not guarantee uninterrupted or error-free service
- Your use of our services is at your own risk
9. Governing Law
- These Terms shall be governed by and interpreted in accordance with the laws of India
- Any disputes arising shall be subject to the jurisdiction of courts in India
10. Changes to Terms
- We reserve the right to update or modify these Terms at any time without prior notice
- Continued use of the website after changes constitutes acceptance of the updated Terms
11. Contact Information
If you have any questions regarding these Terms, you can contact us:
📧 Email: support@tellenkart.in
By using our website, you agree to these Terms & Conditions.