Shipping policy
Shipping Policy
At Tellenkart, we are committed to delivering your orders quickly and safely. Please read our shipping policy below for complete details.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Express Shipping (if available)
Shipping methods may vary depending on your location and product availability.
2. Order Processing Time
- All orders are processed within 1–2 business days
- Orders are processed on business days (Monday to Saturday, excluding public holidays)
- Orders placed on Sundays or holidays will be processed on the next business day
3. Delivery Timeframes
- Estimated delivery time is 7–14 business days after order processing
- Delivery timelines may vary based on your location, courier availability, and external factors
4. Shipping Charges
- Shipping is free on all orders
5. Tracking Information
- Once your order is shipped, you will receive a confirmation via email or SMS
- You can track your order using the “Track Order” page on our website
- Tracking updates may take 24–48 hours to reflect after dispatch
6. Delivery Issues & Delays
While we strive to deliver your order on time, delays may occur due to:
- High order volume
- Weather conditions
- Courier or logistics issues
- Incorrect or incomplete address details
In such cases, we will keep you informed and do our best to resolve the issue quickly.
7. Incorrect Address
- Please ensure that your shipping address is accurate and complete
- We are not responsible for delays or failed deliveries due to incorrect address details provided by the customer
8. International Shipping
- Currently, we do not offer international shipping
- If available in the future, delivery times and shipping charges may vary based on the destination country
Any customs duties or import taxes will be the responsibility of the customer
9. Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 Email: support@tellenkart.in
Thank you for shopping with Tellenkart!